As a sales supervisor, I'm responsible for managing the performance of my team. This involved setting goals and targets, monitoring progress, and providing regular feedback and support. By holding agents accountable for their performance and providing the resources they needed to succeed, I am able to consistently drive results and exceed sales targets. Another lesson I have learned is the importance of adaptability and flexibility. The business world is constantly changing, and it is essential to be able to pivot and adjust to new challenges and opportunities. This means being open to new ideas and approaches, as well as being willing to take calculated risks.